Measure the level of service satisfaction with this Service Evaluation Survey!
This template enables you to understand your customers better and, thus, improve your services. You can invite your customers to evaluate your products or services quickly. As a result, you will gather valuable insights.
The simple form has a 1-to-10 rating scale. You can set a threshold that sets satisfied customers apart from unsatisfied ones. For example, you can select the value to be 5 or less for unsatisfied clients. Then, an additional text box will appear, encouraging survey participants to expand on their answers.
The Service Evaluation Survey template is a great way to get customer feedback quickly. By asking your clients for their opinion, you communicate that you appreciate their voices. As a result, they become more attached to your company. Furthermore, the negative feedback will help you identify room for improvement in your customer service.
You can use this template and customize it quickly. You just need to create a free account, edit the questions and the design, and your survey is ready to be published!
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